Complaints

ADR Statement

If you wish to view our complaints policy please contact us. Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Dispute Resolution Ombudsman for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact 0333 241 3209 or via their website: http://www.disputeresolutionombudsman.org/membership/whichtrustedtraders/

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